FAQ

We specialize in motorcycle and scooter towing services.

Q: How far do you tow?
A: We cover most of New Jersey, Philadelphia, Eastern Pennsylvania and New York City. We are in the process of adding more towing trucks to more locations as the need arises. Please check back for updates or download our app for the most current news. You can still contact us at our main 800 number and the nearest truck will be dispatched to your location.

Q: Where do you store motorcycles/scooters?
A: If storage is necessary, we provide motorcycle storage in our digitally monitored storage facility. It is fully insured and monitored 24 hours a day, 7 days a week.

Q: When are you open?
A: We are available 24hrs a day, 7 days a week.

Q: Can you tow specialty bikes (Choppers/Trikes)?
A: Yes. We tow Choppers that are up to 10 ft long and most Trikes, which are typical in size.

Q: I have AAA plus for my cars, will it cover me for my motorcycle?
A: Yes BUT you must upgrade your coverage to AAA Plus RV. Otherwise you would have to pay out of pocket for the tow. We always recommend AAA Plus RV to our customers because they have the best coverage area for the price.

Q: Can I call you directly instead of calling my roadside assistance company?
A: We can do a "direct call" in most cases, but some roadside assistance companies need you to call them first and request us by name. Feel free to contact us first anyway. In some cases we can do the footwork for you.

Q: Do you tow for any dealers?
A: We currently have added 24 hour towing services for Long Branch Harley Davidson, East Coast Powersports, Philadelphia Vespa, Philadelphia Cycle Center, Manayunk Triumph, Hamiton Yamaha, Cross Country BMW/Ducati, Ducati, Mount Holly Powersports and Ocean County Harley Davidson. We provide towing services for other dealers and shops outside of our regular service area as well.

Q: What type of equipment do you use?
A: All of our trucks have been equipped with the exclusive hydraulic Amerideck Loading System (ALS) for reliability and durability.

Q: Can you tow wrecked bikes?
A: Yes. As long as both wheels roll freely, it doesn't matter what kind of damage has been done to the bike. Even if only one wheel rolls freely, give us a call. We can handle most motorcycle wrecks.

Q: Can you tow bikes with locked steering?
A: Yes, at an additional charge. Please call for details.

Q: What roadside assistance companies do you tow for?
A: We are a preferred service provider for AAA, Rider Insurance, Allstate, Harley Owners Group, Ducati, BMW, Piaggio/ Vespa Roadside, Geico, American Express (Coach Net), Asurion, Quest, and many others. If there is ever any question about who they send out for your motorcycle, you can always request us by name.

Q: I have a buddy who has a pick up that I can put my bike on the back and transport it. What’s the difference in what you have as opposed to my buddy's truck?
A: Most good friends help other friends in need, and it sounds like you have a good buddy handy. I'm sure he/she will help you in your time of need at 2:30 AM, on a Sunday morning, after the big game. We have found however, in these situations where you rely on friends, it often strains the relationship if he/she doesn't come through for you in a crunch. Also, we have found that you will wait an average three hours longer for your friend to get his pick up and/or a trailer to assist you, as opposed to having a professional towing service come out. There is also a good possibility he won't have the right straps to secure your bike to his vehicle. Remember the maxim, "You get what you paid for..." We have towed hundreds of motorcycles and have the right equipment for your bike—from a Harley to a Suzuki.

Q: How can I make an appointment to have my bike towed?
A: All you have to do is send basic information regarding the motorcycle or scooter to spincyclenj@yahoo.com. Please include details such as year, make, and model; where your bike is located (full address with zip code please); and where you want it to go. You will receive a quote within minutes. If your motorcycle/scooter is located within 10 miles of one of our "Preferred Dealers”, you may be entitled to special discounts on towing. Please email us for details.

Spin Cycle Towing is the only towing service in the Trenton, NJ area specializing in motorcycles and scooters. We also have locations in Monroe, NJ; North Wales, PA; and Philadelphia, PA. Contact us when you need a professional tow. We’re available 24/7.